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Emotional wellbeing

Starting a new school can feel exciting, but it can also feel worrying. Many children/young people feel nervous before they start, especially during the first few days. It is also common to miss friends, teachers and familiar routines from their previous school. During this period of change, it is important that they feel safe, listened to and supported both at home and at school.

Some children/young people may have had a difficult time at their old school and may be worried the same will happen at the new school. For others, moving school can feel like a fresh start.

Sharing information with the new school can help staff understand your child/young person and prepare to welcome them well.

Young person and older adult talking on a park bench.

Talking openly with your child/young person before, during and after the move is important. Regular conversations can help you understand how they are feeling and whether they are settling in. Some children/young people may find it easy to talk about their feelings, while others may need more time and reassurance. You can find more information about how to support your child/young person through changes on Action for Children’s hub for parents/carers. Action for children has also prepared a list of wellbeing-activities which can help children and young people manage their emotions.

Schools use different approaches to support emotional wellbeing. There may be a family support worker or pastoral manager at the school, whom you can talk to. They may also offer support through regular check-ins, wellbeing activities or other ways for children to share how they are feeling. If you are concerned about your child/young person’s wellbeing, speak with their class teacher (primary school), form tutor (secondary school) or another member of staff. They can explain what support is available and discuss whether any additional help may be useful.

Jayden’s Story


Jayden was 14 when his family moved to a new house. This meant he had to leave the school he knew and start at a different secondary school. The thing he worried about most was leaving his friends behind, especially his best friend. He tried to stay in touch by messaging and talking online, but he still missed seeing his friends every day. 

Jayden felt nervous about starting somewhere new. He was worried about making friends and finding his place in a new school.

When Jayden started at his new school, he found it hard to talk about how he was feeling. Some days he felt lonely, even though people were friendly. 

His school had a feelings box where pupils could share worries, questions or feelings by writing them down and posting them in the box. A member of staff regularly checked the box and spoke with pupils if they needed support. Jayden found this much easier than having to ask for help face-to-face. 

Over time, these conversations helped Jayden feel understood and supported. As he got to know other pupils and settled into school life, he became more confident and started to build new friendships while still keeping in touch with his old ones. By the end of the year, he felt that his new secondary school had become a place where he belonged.